SHIPPING & PRODUCTION

IMPORTANT: THIS DROP IS PRESALE

This whole collection is being released as a presale. That means your orders help fund the production  and the drop won’t be manufactured until after purchases are made. Why? We’re a growing brand building things from the ground up. By going presale, we keep full control over quality, cut waste, and avoid overproduction.

Why Presale?

We’re doing things differently and designing clothes we believe in. To keep that real, we rely on your support. When you order, you’re securing your piece, and your payment helps fund the manufacturing. Once production costs are covered, your item gets made.

This approach allows us to:

    •    Avoid waste from unsold stock

    •    Maintain high-quality control

    •    Offer a wider range of designs without huge upfront costs

Production Timeline & Delivery

From the moment you check out, you can expect delivery in up to 35 days.

Breakdown:

    •    Week 1–2: Production starts (fabrics sourced, custom cuts made)

    •    Week 3–4: Quality check, packing and shipping from our supplier

    •    Week 5: Delivery to your door

If you haven’t received your item by Day 35, we’ll refund you 100%, no questions asked.

Example Scenarios

Here is an example to help you understand how presale and fulfilment might affect your order:

EXAMPLE: Presale Fulfilment Timeline

A customer buys during presale. After checkout, the hoodie enters the production queue. Three weeks later, it ships out. Five days after dispatch, it lands at your door. You’re wearing it just over a month after ordering.

Unexpected Delays

We aim to meet the 35-day delivery window, but occasionally delays happen. Some things are outside our control like:

    •    Customs clearance

    •    Shipping disruptions

    •    Public holidays in different countries

    •    Material or factory delays

if your package is taking longer than expected, don’t stress. Just hit us up and we’ll chase it down or sort out an alternative.

Guaranteed Delivery or Refund

Your money is safe with us. If we can’t get your gear to you, we’ll refund you. Every single order is trackable, and we’ll be here to back you up if things don’t go to plan.

Thank you for purchasing from Barrio.